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Outcomes Insurers
Achieve with Investigate Pro
A structured, centralized investigation platform that improves
turnaround time, collaboration, and governance.
Centralizes case allocation, tracking, and collaboration between fraud teams, field investigators, and vendors for quicker resolutions.
Smart routing, real-time alerts, and automated workflows help lower TAT from case receipt to closure.
Role-based access, audit trails, document traceability, and real-time visibility ensure regulatory adherence and accountable execution.
Everything Needed to Run Investigations End-to-End
Centralized case registration with smart allocation based on defined rules and investigation requirements.
Configurable workflows to track case progress across stages, tasks, and approvals.
Automated alerts and notifications to ensure timely action and faster case turnaround.
Central repository for documents, evidence, and investigation notes with controlled access.
Enable seamless coordination between fraud teams, field investigators, and external partners.
Built-in traceability, role-based controls, and logged actions to support governance and compliance.
See how Investigate Pro works
From Case Flag to Closure:
Structured and Traceable
Investigate Pro supports the complete investigation
lifecycle with centralized visibility and controlled workflows.
Flagged claims are registered and allocated based on predefined rules
and state/zone mapping.
Cases are assigned to investigators or vendors with real-time status tracking and notifications.
Documents, findings, and feedback are uploaded and reviewed within a centralized system.
Approvals, rejections, and outcomes are logged with full audit trail and traceability.
Connected across claims, teams,
and field operations
Connects directly with claims platforms to receive flagged cases and push investigation outcomes seamlessly.
Connects directly with claims platforms to receive flagged cases and push investigation outcomes seamlessly.
Native mobile access for field investigators to update case status, upload documents, and provide feedback in real time.
Dashboards, tracking, and status monitoring for fraud teams, managers, and state heads with complete audit trace.
Built for Structured, Controlled Investigations
Eliminates manual processes and scattered case tracking.
Replaces email-based coordination
End-to-end case visibility
Unifies teams, investigators,
& vendors
Ensures every investigation step is accountable, controlled, and reviewable.
Role-based access controls
Audit trails, document traceability
Logged approvals, investigation
history
Supports structured fraud operations across geographies without operational fragmentation.
State-wise allocation
Vendor network management
Multi-level investigation structures
Insights on Modern Insurance
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Get answers to Common Questions
Find solutions to frequently asked questions regarding
Mozart Distribution Pro
Investigate Pro is a centralized, end-to-end fraud investigation platform designed for insurance companies to streamline case allocation, field investigation, reporting, and audit compliance.
It is built for insurance companies, central fraud teams, state/zone managers, external investigation vendors, and field investigators.
It eliminates manual processes, siloed communication, lack of visibility, and delayed fraud detection in investigation workflows.
It uses role-based access control, secure authentication, and protected document handling mechanisms.
Yes, workflows, roles, and processes can be customized to align with business needs.