AI-native insurance platform

The Execution Layer for
Modern Insurance Operations.

An AI-native platform of 27+ modular insurance solutions that works with your existing core. Launch products faster, onboard partners sooner and automate every workflow, from quote to claim.

mozart / dashboard
Mozart dashboard with claim KPIs, turnaround and payout charts
mozart / ui-editor / workflows
Workflow editor with user tasks and a JavaScript logic panel
mozart / environments
Development, staging and production environments with app versions
mozart / hierarchy
Organisation hierarchy chart with reporting lines
mozart / settings / profile
Profile settings with two-factor authentication and password controls
Claims operations dashboard
27+modular insurance products
75+AI agents on AgentFX
6lifecycle stages covered
Cloudor on-premise deployment
The Mozart stack

The Full Stack Insurance Map

Every Mozart product, in one connected stack. Select a layer to explore it.

27+ products · One connected stack
All Monocept, except the core.
Channels
BancaAffinityAgencyDirectBrokerAggregatorsDigital/WebGroupRUG
Journey & experience
Journey configuratorWhite labellingOnboarding journeysAdmin portalQuick Change Mgmt
JourneyFX

Conversational insurance journeys

WhatsAppWeb ChatApp ChatSMSVoiceJourney Engine
Foundation
Partner & aggregator APIsKafka event backboneData, MIS & auditSecurity & accessComplianceCloud
Channels and experience

Every Channel. One Configurable Experience Layer.

Launch a channel, a partner or a product as configuration, not as an IT project.

Channel
Mozart product
Brokers & aggregators
Group & employers
Chat & WhatsApp

Sales Pro runs leads, activity and renewals across 10+ channels.

Journey configuratorv12 · controlled rollout
B
Bank partnerWhite-labelled journey
QuoteKYCPaymentIssuance
Continue
Journey configuratorWhite labellingOnboarding journeysAdmin portalQuick Change Mgmt
  • Drag-and-drop screens, forms and journeys.
  • Channel-specific quote-to-policy journeys, versioned with controlled rollout.
  • No-code product configurator for products, pricing rules, validations, add-ons and variants.
  • White-label branding and partner-specific journeys.
AI layer

AI Agents, Built Into Every Stage.

Agents read, score, answer and sell inside your stack. Your team makes the call.

Answers from approved documents95% citation accuracy floorExplainable risk scoresIsolated stack per customerPeople decide
Product layers

27 Products. Use One, or Run the Stack.

Every product runs on its own and connects to the rest.

27=8+4+10+5distribution, core workflow, platform intelligence and AI
Supporting capabilitiesAcross the policy lifecycle
Recruitment / PSPOLeadsIllustrationHierarchyCommission & incentivePremium computationRules engineComparisonGroup businessPolicy servicingSelf serviceRenewalsReceiptingBackofficePDF generationReconciliationReverse feedMIS & reports
Your core, connected

Sits On Your Core. Connects to Everything Else.

Your policy administration system stays the system of record. Mozart works above it.

Channels & experienceportals, journeys, white-labelling
AI layerAgentFX, JourneyFX, AI engines
Product layersdistribution, core workflow, intelligence
Core – Policy Administration Systemyour existing system

Connects to

Through APIs, event streams and data replication.

Core PASCRMKYCDMSLMSCore bankingPayment gatewaysFinance & payoutTPAsHRMS & payrollCommunication providersData & analytics
Event backboneNative Kafka integration
Real-time CDCSQL Server, PostgreSQL, Oracle
Partner APIOAuth 2.0, scoped access
WhatsAppMeta Cloud API

The Foundation Under Every Product

Controls that come with the platform, not added per project.

Security & access
  • Role-based access control
  • Multi-factor authentication
  • OAuth 2.0 partner credentials
  • Customer data encrypted at capture
Compliance
  • IRDAI-aligned workflows and licensing gates
  • eKYC, AML and FATCA checks
  • Consent management
  • Regulatory commission caps and TDS
Audit & governance
  • Maker-checker approvals
  • Complete audit trails
  • Effective-dated records
  • Version history on quotes and commission plans
Deployment
  • Cloud or on-premises
  • AI stacks isolated per customer
  • Monitoring dashboards and automated alerts
  • Bulk operations with governance
Why Mozart

Insurance Runs on Dozens of Systems. The Cost Hides in the Gaps.

Most insurers run on disconnected tools. Mozart puts every team on one flow.

  • Launches wait on IT.Launch through configuration.
  • Every channel is its own project.One backbone for every channel.
  • Decisions live in spreadsheets.Every decision on record.
Product team
Agents
Bank partners
Underwriting
Claims
Finance
Customers
spreadsheet
email
re-keyed data
Start where it matters

Start With One Product. Grow Into the Suite.

Pick your business to see where to begin.

Platform capabilities

Core Features Across the Mozart Suite

Capabilities that are built into every Mozart platform to support consistent, governed execution across insurance operations.

User interface design showing a component selection menu with text inputs and a product details form with fields for Product Id and Product Code.
Configuration-Driven Execution

Configure rules, journeys, and decision logic across products and processes without code-heavy changes.

User interface for selecting a datasource type including options like Google Sheets, MySQL, MongoDB-Users, REST API, and PostgreSQL, organized by Popular, Sample data, and Databases categories.
Enterprise-Grade Integrations

Seamlessly integrate with core policy systems, CRMs, KYC,payments, TPAs, and third-party platforms.

Compliance Built-in

Role-based access, structured workflows, and complete audit trails to support compliance and operational oversight.

Adaptable Process Frameworks

Evolve journeys, rules, and case flows as products, partners,and regulations change - without system rework.

  • Version control

  • Process variants

  • Controlled rollout

Software interface screen for adding a rule in a workspace with fields for Rule Domain set to 'wdu33' and Rule Name set to 'Term'.
Operational Visibility & Reporting
Dashboards and reports to track volumes, turnaround times, SLAs, and performance across operations
Audit logs interface showing filter options for date range, application, log type, and user email, with a table listing timestamps, user emails, actions, applications, and environments of logged events.
Clear quick answers

Questions Insurers Ask Us

Our team is happy to walk you through it.

Talk to our team Or email sales@monocept.com
What is the Mozart Suite?

An AI-native platform of 27+ modular insurance products and AI agents that works with your existing core.

Do we need to replace our core policy admin system?

No. Mozart sits on top of your core and connects through APIs, Kafka events and real-time data replication.

Can business teams change products, rules and journeys without code?

Yes. Rules, products, pricing and journeys are configured without code, with versioning and approvals.

Can each partner get its own branded journey?

Yes. Mozart supports partner-specific journeys and white-label branding.

Which deployment models are supported?

Cloud or on-premises. AI stacks run isolated per customer.

How does Mozart handle compliance?

IRDAI-aligned workflows, eKYC, AML and FATCA checks, consent management, maker-checker and audit trails are built in.

How does Mozart use AI, and who stays in control?

AI answers from approved documents and gives explainable scores. People make the final call.

Can we start with just one product?

Yes. Every product runs on its own. Add more as you grow.

Discuss Your Operational Requirements with Our Team

Get clarity on where Mozart fits in your stack and how it supports your distribution, underwriting, claims, or investigation workflows.

Explore how insurers use Mozart to run complex operations.
Web dashboard showing application environments with sections for Development and Staging, listing apps like Insurance, Banking Portal, and Customer CRM with deployment, uptime, API calls, and action buttons.
Testimonials

See why businesses trust us

Care Health Insurance

"Monocept has a dedicated and enthusiastic team. When we started the journey with Monocept, it was a tough situation where they inherited an existing code base. Monocept has been ensuring that our projects are delivered successfully with minimal disruption. It has been a great journey & we are taking this business relationship to the next level. Thanks to Monocept."

Head of IT
Care Health Insurance
AMC Networks

"I have been working with Monocept for quite some time. They have done a fantastic job all the while solving my problems in QA automation. I strongly recommend them for any complex projects. They have made my life easy."

Director of Integration Testing
AMC Networks
Pramerica
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Airtel Payments Bank
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Axis Maxlife